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AnitaX Labs

Privacy Policy for Humsafar

Last updated: September 2026

Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Humsafar mobile application ("App"). Humsafar is an AI companion app — you chat with AI-generated personas, not real people, and the App remembers your conversations to make that companionship feel continuous over time.

By using the App, you agree to the collection and use of information described here.

1. Information We Collect

1.1 Account information

Name, email address, and profile photo from Google Sign-In, plus the account identifiers we create for you. Sign-in itself is Google-only — we never ask for or store a password.

1.2 Profile details you give us

Birth year (used only for the 18+ age check — we do not ask for a full date of birth), gender, city and state, preferred languages, and zodiac sign. From your gender we infer a default companion gender preference, which under Google Play's definitions counts as sexual orientation information; you can change it in settings.

1.3 Phone number (optional)

Right after sign-in we ask for a phone number, pre-filled from Google Play Services' number hint. It is not used to log you in, is never verified by OTP, and is never shown back to you or to companions. Its only purpose is advertising measurement (Section 3.5). You can skip the screen, and we may also recover a payer phone number from a Razorpay UPI payment.

1.4 Conversation data

Your chat messages, any photos you send in chat, and the audio of voice notes and voice calls. This is the core of how the App works: conversation history and summarized facts about you are stored so your companion "remembers" prior discussions rather than starting fresh each time.

1.5 Generated content

Photos and messages generated by the App's AI on behalf of your companion persona, and any images you send that the AI analyzes to respond contextually.

1.6 Device, identifier & usage information

Device model, OS version, app version, crash logs, diagnostics, and feature usage (e.g. which screens you use, session length). This includes advertising and device identifiers — your Google Advertising ID, the Meta SDK's per-install anonymous device ID, and your IP address and user agent at checkout.

1.7 Subscription & billing information

Subscription tier, coin/credit balance, and payment status. Payments are processed by Razorpay — we do not store your card, UPI, or bank credentials.

1.8 User preferences & settings

Language preference, notification settings, and companion/persona selection.

1.9 Approximate location (optional)

If you grant the location permission during onboarding, the App reads your device location once and converts it to a city and state on your device. Only that city and state leave your device — we never receive or store your coordinates. You can decline and type your city instead.

2. Information We DO NOT Collect

  • Card numbers, UPI PINs, or bank credentials (handled entirely by Razorpay)
  • Your device contacts
  • SMS messages
  • Continuous or background location tracking (see Section 1.9 — we read your location at most once, only with your permission, and keep only the resulting city and state)
  • Government ID documents

3. How We Use Your Information

3.1 Core companionship functionality

Generating in-character AI responses, maintaining conversation memory across sessions, sending proactive messages from your companion based on your chat history and their personality, and generating persona images.

3.2 Safety & moderation

Automated and, where needed, human review of conversations and reported content to detect abuse, illegal content, or violations of these terms and to keep the App safe to use.

3.3 Improving the app

Crash diagnosis, performance monitoring, and feature usage analysis.

3.4 Subscription & billing

Verifying subscription status, managing your coin balance, and processing payments and renewals through Razorpay.

3.5 Advertising measurement

To measure which ad campaigns drive installs and subscriptions, we send conversion events to Meta and to Google Ads (through Firebase/Google Analytics). These events include identifiers, not just aggregate counts: your phone number and email hashed (SHA-256) before sending, your Google Advertising ID, the Meta anonymous install ID, your IP address and user agent, and the in-app action taken (e.g. sign-up, trial start, purchase). We never send your chat messages, photos, or voice recordings to any ad platform.

4. Data Storage & Security

4.1 Cloud storage

Conversation history, account data, and generated images are stored on our cloud infrastructure (MongoDB Atlas and Cloudflare R2), not only on your device, since memory needs to persist and sync across sessions.

4.2 Security

We use encrypted storage and transmission (HTTPS/TLS), access controls, and authenticated APIs. No method of storage or transmission is 100% secure; we cannot guarantee absolute security.

5. Permissions Used

  • Internet — All core chat, memory, image, and subscription functionality.
  • Notifications — Proactive messages from your companion and re-engagement reminders.
  • Photo access (optional) — Only if you choose to send a photo in chat.
  • Microphone (optional) — Only while you record a voice note or are on a voice call with a companion.
  • Approximate/precise location (optional) — A single reading during onboarding to fill in your city and state (Section 1.9). We do not track you in the background.
  • Accounts — Reads the Google account list so Google Sign-In can offer it.
  • Advertising ID — Used for the ad measurement described in Section 3.5.

6. Third-Party Services

We share limited data with the following providers, each governed by its own privacy policy:

  • Google Gemini on Vertex AI (Google Cloud) — processes chat messages, and images you send, to generate companion responses.
  • Fal.ai — generates companion images.
  • Firebase (Google) — authentication, push notifications, analytics, performance monitoring, and crash reporting.
  • LiveKit — carries the real-time audio of voice calls.
  • Sarvam AI — speech-to-text and text-to-speech for voice notes and voice calls.
  • Razorpay — payment processing and subscription billing.
  • Meta — advertising measurement, receiving the identifiers listed in Section 3.5.
  • Google Ads — advertising measurement, receiving the identifiers listed in Section 3.5.
  • Tenjin — install/campaign attribution analytics.

Providers other than Meta and Google Ads process this data on our behalf to deliver App features; we do not sell your personal data to anyone.

7. Data Retention

Account data, conversation history, photos, and voice recordings are retained while your account is active, so your companion's memory stays intact. If you delete your account, we delete your conversation history and personal data within the timeframe described in our in-app Data Deletion flow, except where retention is required by law (e.g. billing records).

8. Your Rights

You may:

  • Request deletion of your account and associated data
  • Export or review a summary of what your companion remembers about you, where the App supports this
  • Disable proactive notifications in settings
  • Cancel or manage your subscription through Razorpay or in-app billing settings
  • Stop using the App at any time

9. Age Restriction

Humsafar is intended for users 18 and older only. We do not knowingly allow use by, or collect information from, anyone under 18. If we learn an account belongs to a user under 18, we will terminate it and delete associated data.

10. Nature of AI Companions

Companions in the App are fictional AI-generated personas — not real people. Nothing a companion says is professional, medical, legal, or financial advice, and interacting with a companion is not a substitute for a real human relationship or professional support.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective when posted in the App or on related platforms. Continued use after changes constitutes acceptance.

12. Contact

Questions about this Privacy Policy or Terms & Conditions:

  • Business: AnitaX Labs
  • Email: anitax.labs@gmail.com
  • Address: AT-PO-Mordongri, Teh-Umreth, Chhindwara, Madhya Pradesh 480331, India

13. Consent

By using the App, you consent to this Privacy Policy and agree to its terms.